WiFi issues are common worldwide. One of the annoying things that can happen is no WiFi on the phone. This can be frustrating, especially when you have work to complete.
There are times when your wifi not connecting to your phone but working on other devices. There could be various reasons behind this issue.
If you are experiencing the same thing, you are in the right place. In this post, we will tell you how to solve WiFi not working on phones but working on other devices.
How to Troubleshoot WiFi Not Working on Phone But Working on Other Devices
1. Check If WiFi Is Turned On Your Phone
Before trying out any other complex fixes, you should check if WiFi is turned on on your phone.
There are times when you accidentally disable WiFi on your phone. In that case, your phone will not connect to the internet. Check the WiFi connection on your mobile device and turn it on. This should solve your problem.
At times, the WiFi won’t connect even if it is turned on. If you are facing a similar situation, then you have to make your device forget the network and connect to it again.
To forget the network, pull down the menu bar and long-press the Wi-Fi option to see the list of available networks. Choose the network that is troubling you and find the option Forget Network.
In some phones, you can locate this option by simply long-pressing the network name. On other phones, you will have to go to “more settings.” It will be different for different phones.
After forgetting the network, go back to the Wi-Fi option and scan for available networks. Select the network that you forgot. If it’s a private network, you will have to enter a password. If the network is not locked, you can connect to it without any password.
If your phone still cannot connect to the network, you should try a different network. If the problem gets solved, it means there’s an issue with your router.”
2. Check Your Router
Like any other electronic item, routers can also malfunction or stop working completely. If you are unable to connect your phone to the Wi-Fi, there’s a chance that your router is the culprit.
To ensure that your router is working fine, turn it off for 15-30 seconds, and then turn it back on again. If this doesn’t work, you should check the connection limit of the router.
If there are already too many devices connected to the router, then you won’t be able to connect your phone. In this case, you will have to remove a device or two from the network to make room for your phone. But if the router is not yours, then you cannot do much about it.
Some router models prevent new devices from connecting due to confusion. This happens when you connect and disconnect several different devices over time.
If you believe this is the reason, then you should consider changing the SSID, and password of your router. For this, you will have to log into your router account using the login credentials.
3. Check the WiFi Antenna Bands Of Your Phone
Another possible reason behind WiFi not working on your phone could be a damaged WiFi antenna.
This situation might occur if you recently dropped your phone on the floor or in the water. It can damage your phone’s WiFi antenna.
If this is the case, then the only solution is to take your phone to a repair shop. You will have to get your phone’s WiFi antenna fixed for it to work again.
Unless you are a professional, you shouldn’t try fixing it on your own as it may worsen the situation.
4. Busy Network
If your phone’s WiFi connection is not functioning properly, it could be due to interference from other electronic gadgets or a crowded network.
This issue can be solved by following these tips:
- Verify Other WiFi Networks
In areas where there are multiple WiFi networks, your phone might choose the wrong connection. If that is the case, try to improve the signal strength by placing your phone closer to the router. Or you can connect to a different network.
- Remove Electronic Interference
Other electronic devices can interfere with wireless signals. For example, cordless phones, baby monitors, or microwaves can create issues with WiFi signals. To avoid that from happening, place your phone near the router. Or remove the interfering devices out of the way.
- Check the Devices Connected to Your Network
Having multiple devices connected to your home router can congest the network, leading to slower speeds. In this case, you should consider disconnecting some of the devices and see if it solves the issue.
5. Problem With Software
Sometimes we forget to update our phone’s software. Using outdated software can cause various issues on your phone and this could be one of them.
If you are facing issues with WiFi on your phone, there’s a possibility that you are using outdated software. To confirm, open the Settings app on your phone.
Tap on the About Phone option and check for software updates. You need to make sure that your phone is using the latest update. If there’s a new update available, install it.
After installing the latest software update, try connecting your phone again.
6. Problem On ISP’s End
If you have already attempted all the necessary troubleshooting steps and still found no success, there is a chance that the problem is with your Internet Service Provider (ISP).
If none of the above-mentioned solutions work, your ISP may be causing the issue. In this case, you should try to reach out to your ISP for assistance in diagnosing and resolving the problem.
They possess the expertise and can provide you with the right solution to solve the problem.
Final Words on WiFi Not Working on Phone But Working on Other Devices
Not being able to use WiFi on your phone can be an annoying thing. By following these troubleshooting tips you should be able to solve the issue. In some cases, you may have to try multiple fixes before achieving success. So don’t give up if you fail in the first attempt.