If you are reading this, it is safe to assume that you are looking for solutions to fix the Xfinity modem blinking blue.
In the past few years, many Xfinity users have complained about facing the same issue. According to users, the router doesn’t connect to the internet whenever it blinks blue.
If your router is continuously blinking blue light, it is a clear indication that it has some problem. Unless the problem is solved, the router won’t connect to the internet.
You are lucky to have found this guide because we have included some of the best solutions that will help you solve this issue. So without further delay, let’s take a look at the details below.
Xfinity Modem Blinking Blue: What Does it Mean?
Before moving on to the solutions, it is important to know the possible reasons that cause your router to blink blue.
Xfinity router blinking blue light can be caused due to various reasons. The most common reasons include the following:
1. The Splitter not Working Properly
Most routers need a splitter to function properly. It has three different fragments that connect to your TV, phone, or modem. If the splitter starts malfunctioning for some reason, it will block the internet connection. This in return will cause the router to blink blue.
2. Defective Router
This could be another reason why your router is not working. It is possible that your router became faulty after a long-time of use or numerous power surges. If there’s an issue with the router, it will prevent it to connect to the internet.
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3. Server Outage
Sometimes Xfinity router blinks blue light when there is an outage on the end of your service provider. Before trying any solution, you should confirm if there’s an outage on their end. You can check the website of your service provider for any scheduled maintenance or simply call them and ask.
4. Loose or Damaged Cables
Many users overlook the possibility of loose or damaged wires. They try out all sorts of fixes without checking the cables. If there’s a loose connection or the cables are damaged, the indicators on your router will blink blue as it is not able to access the internet.
5. Router Performing automatic Updates
For your router to work properly, it needs to undergo regular updates. These updates are automatic, so you don’t need to do much. However, you can set the time when the router will update. When your router is updating, it won’t connect to the internet. As a result, you will see the blue light blinking. The best time to update the router is at night when you are not watching anything.
5. Router is Rebooting
You may have noticed your router blinking blue light for about a few minutes and then turning normal. This doesn’t indicate a problem. Rather it means that the router is performing a reboot. During that time, don’t touch your router and let it reboot itself.
6. Not Catching a Strong Signal
One of the most common causes could be that your router is unable to catch the signal or the signal strength is poor. If this happens, it will interrupt the internet connection.
Sometimes the blinking blue light can mean something more serious. For example, when it blinks continuously and there is no broadcast. To solve this problem you should try switching your on and off your router. There’s a good chance that it will resolve the issue. However, if there’s a serious hardware problem, you will need to get in touch with a professional to get it fixed.
How to Fix Xfinity Router Blinking Blue? (6 Easy Methods)
Now that we have discussed the possible causes of the Xfinity router blinking blue, let’s talk about the solutions. There are a few things that can be done to solve this problem. Go through the given methods and try them one by one until the problem is solved.
Method 1: Restart the Router
The very first thing you should try is to restart the router. In many cases, the issue gets solved with just a simple restart.
All you need to do is unplug the router and wait for a few minutes. After that switch on the router and reconnect it to the modem to see if it is working properly. If the blue light is still blinking you should try the other methods.
Method 2: Check the Cables
You need to make sure that the cables are firmly plugged in. If there’s a loose connection, it will prevent the router from giving you a stable internet connection.
Check the coaxial and Ethernet cables and make sure they are fine. Check whether one end of the Ethernet cable is connected to the WAN port and modem’s Ethernet port. If a cable is damaged, you should replace it.
Method 3: Restart the Network
Restarting the network doesn’t mean factory resetting the router. It simply means disconnecting the router and modem and reconnecting them again. To help you out, we have detailed the steps below.
- Start with unplugging the router and modem from the power source.
- If your modem has batteries, take them out.
- Wait for a few minutes.
- Now connect your modem and router back to the power source.
- Wait for another few minutes.
- This should make the blue light solid.
Method 4: Call Customer Support
If none of the methods work, then you should contact customer support. This is the last thing you can do to get rid of this problem. Tell them about the problem in detail, so they can provide the right solution.
Xfinity has a dedicated customer support team that is always there to help. They can solve the issue remotely or even send a technician to your place. It depends on the severity of the problem.
Xfinity router blinking blue is a common problem. You are not the only person facing it. Whenever you see your router blinking blue, try these fixes. In most cases, you will be able to fix it yourself. In case, it doesn’t, you have Xfinity technical team to assist you.
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