Verizon is known to provide the best LTE services. They have the strongest frequency bands out there. In comparison to other carriers, Verizon LTE offers better coverage, stability, and speed.
Despite all the positive things Verizon LTE is not 100% problem free. There are complaints about Verizon LTE not working. This issue might occur due to various reasons. For instance, network problems, poor reception, mobile network state, etc.
If you are experiencing a problem with your Verizon LTE, you have come to the right place. In this post, we will provide the solutions to fix Verizon LTE not working error.
Why is Verizon LTE Not Working
Before moving on to the solution, let’s discuss the reasons that may cause this issue.
1. Local Network Tower Issue
If you are facing a problem with your Verizon LTE, there’s a chance that the local network tower is experiencing some technical issues. A problem with the local network tower can lead to poor signals on your phone. Move to a different location and see if the LTE data connection is working or not.
2. Verizon Server Outage
If there’s a server outage on Verizon’s end, you cannot do much about it. You will have to wait till the problem gets fixed. To confirm if there’s a Verizon server outage, call customer support.
3. SIM Card Error
Verizon LTE may stop working if there’s an error with your SIM card. This happens when the SIM card is not inserted in the SIM tray properly. In this case, you should remove the SIM card and insert it again. If your SIM card is damaged, you will have to get a new one.
4. LTE Mobile Data Plan Exhausted
Like most other carriers, Verizon mobile data offers a limited plan. Your LTE connection will stop working if your data plan is exhausted. You should check your mobile data usage before trying any solution. For this, you need to dial #3282.
So these are some of the possible reasons that may cause Verizon LTE to stop working.
Methods To Fix Verizon LTE Not Working
Verizon LTE not working error is more common than you think. Many users are experiencing the same problem as you. There are some ways you can take care of this issue. We have explained the most common fixes in the below lines.
1. Turn Off Your WiFi
If your Verizon LTE stops working all of a sudden, turn off your WiFi connection. Also, make sure that your device is not set to automatically connect to the wireless network.
You cannot connect to the LTE network when using a WiFi connection on your device. So turn off your WiFi and see how the LTE network is doing.
2. Enable Your Cellular Data
To connect to the LTE network, you will need to first enable the cellular network or data network on your device. You can either do it from the dropdown menu or the Settings app.
If you choose the latter, go to the Connectivity section and toggle Cellular on. However, the steps will vary depending on the device you are using.
3. Toggle Airplane Mode On & Off
This is a very easy solution to solve Verizon LTE not working error. Sometimes just toggling Airplane mode on and off can fix the issue.
All you have to do is switch on Airplane mode for a few seconds and then turn it back off. If it doesn’t work the first time, do it two or more times. Many users have found this method useful. Try it and see if it works for you.
If not, then move to the next method.
4. Restart Your Device
This is another easy fix you can try to solve Verizon LTE not working error. We will suggest you try this method before trying any of the more complex solutions.
Restarting your device can solve multiple problems. It helps clear out glitches and issues related to network settings. Just switch off your phone for a minute and then switch it back on. See if the problem is fixed.
5. Re-insert Your SIM Card
As mentioned once, Verizon LTE will stop working if there’s a loose connection between the SIM card and the tray. To make sure that the SIM card is inserted properly, we will suggest you pull it out and then insert it back again. Make sure that the chip part of the SIM is touching the tray.
If your SIM card is damaged, it will not work regardless of how you insert it. The only thing you can do is replace the SIM card with a new one. Visit a nearby store and request them to give you a new SIM card with the same mobile number.
6. Reset Network Settings
If your Verizon LTE is still not working, you should configure your network settings. Here’s what you need to do:
- Launch the Settings app on your device.
- Go to System, and then to General Management.
- Locate the Reset option.
- Choose the option Reset Network Settings.
- In some cases, you may have to enter your password.
- Confirm network reset.
- This will make your device reboot.
- After everything is done, check if the issue is solved.
7. Check if Your Device Supports LTE
One of the reasons Verizon LTE is not working on your phone is because of compatibility issues. This can happen if you are using a new 5G-only phone or an older 3G device.
So, before jumping to conclusions, check if your phone supports the LTE network. If it doesn’t, then you will have to use some other device.
8. Go to a Different Location
If you experience Verizon LTE not working error often, it might be due to coverage issues. Your device is unable to catch the network signals from the location you are in.
The only way to take care of this issue is to move to a new location. If the problem gets solved, then you know it was happening due to a coverage area problem.
9. Disable Your VPN
If you are using a VPN app, it might cause a problem with your LTE connection. A VPN service is used to access websites that are banned or restricted in your location. But the problem with these services is that they tend to reduce the internet speed by 60%. So it might feel that LTE data is not working on your device.
The only logical solution to this is to disable the VPN app. If Verizon LTE starts working, then you know what was causing the problem.
10. Contact Verizon Customer Support
If none of the above methods works, then the only solution left is to call Verizon customer support. It will connect you to a customer service representative.
Tell them about the error you are facing and they will provide the solution to fix it. They will diagnose the issue and try to fix it at the earliest.
Verizon LTE not working can be frustrating, especially if you are in the middle of something important. Now that you know the reasons behind this error, you should try to avoid them, at least the ones that are in your control. Furthermore, you can try these solutions to fix the error.
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