The quality of service offered by telecom carriers has improved over the years. However, there are still some issues that might bother users from time to time. For example, Verizon subscribers often experience their data not working. If you are one of them, you are in the right place.
Verizon cellular data not working might happen due to various reasons. Some of the most obvious causes are poor network coverage, carrier issues, network outage, and incorrect network settings. This issue can also get triggered due to SIM card-related issues. For example, if the SIM is not inserted properly.
You are lucky to have found this page because we are going to suggest you some solutions that will help fix the Verizon data not working issue. So without wasting any time, let’s get to the details.
Ways To Fix Verizon Data Not Working Issue
If you are currently facing issues with your Verizon data, you should try the following fixes to take care of the problem. We have detailed all the common solutions to fix this issue.
Method 1: Restart Your Device
Before jumping to conclusions, you should try and restart your phone. Sometimes all it takes is a simple restart and the problem is fixed.
According to some Verizon users, this method works. Therefore, you should try it too.
Method 2: Toggle Airplane Mode
This is another easy solution that you can try. All you have to do is turn on and off the Airplane mode on your phone. Putting your phone in Airplane mode will disconnect all network services.
You will find this option in the notification panel of your device. Pull down the notification panel and check the Airplane box. It is as simple as that.
Method 3: Insert the SIM Card Correctly
If your SIM card is not fitted properly in the tray, it will not work. It should touch the metal contacts inside. Otherwise, you will experience connection issues and your phone might lose connectivity.
Check if the SIM card is inserted correctly. If needed, pull out the SIM card and insert it back again. Before that, clean it with a microfiber cloth. It will remove any dust. After putting back the SIM, check if the data connection is working or not.
Method 4: Check the Compatibility
If you are facing Verizon data issues after getting a new phone, there’s a good chance it is caused due to compatibility issues. Make sure that your phone is compatible with the network you are using.
For example, if your phone is not 5G, it will not be able to support 5G bands. It doesn’t matter how strong the signal is, it will simply not work. So compatibility between your phone and network is a must.
Method 5: Reset Your Phone’s Network Settings
Incorrect network settings can also trigger connectivity issues. It might also cause your SIM card to malfunction. If the problem persists even after trying the above-mentioned methods, you should consider changing the network settings of your phone.
Launch the Settings app on your phone and go to Network Settings. Check if the settings are correct.
Method 6: Move to a Different Area
Poor signal strength can also lead to Verizon data not working issue. Move to a different area and see if the data is working.
If the problem is fixed, then you know there was a coverage issue. This is probably one of the very first things users do when their data stops working.
Method 7: Set the Network Mode to Auto
Another thing you can try is to put your network in auto mode. This will allow your device to automatically select the network. If you are not sure how it’s done, follow the steps below.
- Open the Settings app.
- Go to “Network & Internet.”
- Select the SIM card that is causing issues.
- Select “Advanced.”
- Choose the option “Preferred Network Type.”
- Now check if you have selected the recommended network type.
- After that enable the option “Automatically select network.”
- That’s it. Your network is now in auto mode.
Method 8: Network Outage
One of the common causes of Verizon data not working could be a network outage. To confirm the cause, you should contact the network’s customer care service. Ask the customer representative about the cause and when the service will resume.
If you are not comfortable calling customer service, then sign into My Verizon and look for a network notification at the top of the page. Alternatively, you can use DownDetector to check if there’s a network outage impacting your area.
Method 9: Try Another SIM Card
Sometimes this kind of problem arises due to Verizon SIM card-related issues. In that case, you should use another SIM card to check if it’s working.
If the other SIM works, it means the problem is limited to your SIM card. The best way to deal with this issue is to call customer service. They will tell you what to do with your SIM.
Method 10: Check Your Mobile Data Limit
If you have already exhausted your mobile data limit, then you won’t be able to use the internet. So make sure that you have enough Verizon data for the connection to work.
To track your mobile data usage, you can download the My Verizon App. It is available in both the Apple app store and Google Play store. To save your mobile data from exhausting quickly, you should use Wi-Fi.
Method 11: Contact Your Service Provider
If none of the above solutions work, you should contact your service provider and tell them about the issue. They will try to provide the right solution to fix the problem.
You can contact Verizon customer support at any time you want. They are always available and will be happy to help you.
Verizon data not working is a common issue. Instead of panicking, try these methods to solve the problem. In most cases, the issue will be resolved within no time. If not, you have Verizon customer care to help you out.