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A smart TV is just like a normal tv without the internet. All smart TV features, including streaming services and apps, require a stable internet connection to function.
If your Samsung TV is not connecting to WiFi, there could be various reasons behind it. Issues like this usually happen when you don’t have a stable internet connection.
To solve this problem, you need to first know the reason that’s causing it. Luckily for you, we have covered all the details in the post below. Use this guide to solve the connection problems on your Samsung TV.
Samsung TV allows you to control everything in one place with its in-built adapter. By connecting your smart TV to a router you can enjoy all the smart features your TV has. But sometimes, there are issues due to which you are unable to connect to the internet. There can be various reasons leading to this problem.
When you are far away from your wireless router, the WiFi signal gets weaker. This can lead to an unstable internet connection.
If you don’t have an internet connection, your Samsung smart TV will not connect to the WiFi. So before coming to any conclusion, you must make sure that you have an internet connection. Check whether your router is active and working.
If you are using an Ethernet cable to connect your smart TV make sure it’s a new one. Using worn-out network cables can lead to connection issues. Try and connect other devices using the same ability to see if they are working.
If you are using an outdated Samsung TV firmware, it can lead to connection issues. This is why you need to update the firmware to the latest version. An outdated firmware version often fails to work with a router.
For your Samsung TV to connect to your router, it requires a MAC address. If the MAC address is blocked by your internet service provider, the TV will connect to the WiFi.
This type of connection problem can also arise if you don’t configure your DNS settings. In this case, you should manually change the settings and then connect the TV to the internet.
Even bugs present in your smart TV software can lead to connection errors. The bugs can corrupt the network settings if the TV is switched off for more than 10 minutes. Sometimes even if you have stable signals, it will show you no connection. If this happens, you will have to reset the network settings.
Now that you know of the possible reasons causing connection issues in your Samsung smart TV, let’s talk about the solutions that can help you resolve this issue.
If your TV is switched off for more than 10-15 minutes, the general bug in the TV’s software can lead to connection problems. In this case, you are advised to restart your TV.
This should solve the connection problem. And if it doesn’t you should try the other methods mentioned in this post.
In some cases, the DNS settings of your router can block your TV from connecting to the internet. To solve this issue, you need to restart your router.
If your DNS setting is not configured, it could lead to connection problems. In this case, you will have to configure it manually.
If you can connect other devices to the internet, there’s a chance that the MAC address of your smart TV is blocked by your ISP. In this case, the only option you have is to switch your internet connection. But before that, you should confirm your doubt by following these steps.
If you are not using the latest version of your TV’s firmware, it can lead to various problems and this is one of them. This is why updating your TV’s firmware is important.
If you simply restart your smart TV, it will not reset the apps installed in it. But when you reboot it, the hub is reconnected to the router. So, you should try resetting your smart hub to solve the issue.
If none of the methods works, then the only option you have is to factory reset your device. But you should know that factory resetting your smart TV will delete all user data.
In case, the issue is still there, then you should try contacting Samsung customer support service.
By connecting your Samsung smart TV to the internet you can enjoy your favorite movies and shows on a bigger screen and in high quality. The faster the internet connection, the more fun you will have. If you are unable to connect your smart TV to the internet, you should try the solutions explained in this post or contact Samsung’s customer support service.