Although Verizon is known for its top-notch broadband service, it is not free of flaws. There’s a common issue reported by Verizon users, where their router shows yellow light.
So what does the yellow light on Verizon router mean? What causes the router to show yellow light? How can you fix it?
If you are curious to know the answer to these questions, then you should give this article a read. In today’s post, we will cover everything you need to know about Verizon Router Yellow Light.
Why is the Light on My Verizon Router Yellow?
Before moving on to the solution, it is important to know the reason that’s causing the yellow light. The Verizon router blinking yellow light indicates a service problem. Even if the connection is active, the router is not delivering the internet as it should.
If your router shows a solid yellow light, it means it has a connection problem. You need to resolve the issue to regain internet access.
Coming to the causes, a Verizon router can show yellow light for several reasons. It doesn’t always mean that your router has a connection problem.
If the yellow light blinks faster, it means the setup is not right. Other possible reasons behind the yellow light are:
- There’s a service outage in your locality.
- The power supply is not being delivered to the router.
- There’s some sort of hardware or software bug.
- Your internet connection is fluctuating.
How to Fix Verizon Router Yellow Light
Before applying any solution, make sure that the problem is on your end. We have put together some easy fixes that can help resolve the issue without any professional help.
Solution #1: Check Your Network Connection
Understand that the issue is not always caused by the router. Sometimes, the problem lies with the network. So before you decide to configure your router, check your network connection. Make sure that it is working fine.
- Navigate to the Verizon website and access the account management page.
- See if there is any service notification on the top of the screen.
- Access the Chat section and input Network Outage.
- Hit the Enter button to get the necessary information.
- If there are any service outages or ongoing maintenance in your area, it will let you know.
If your network is working, it means the problem is at home. In this case, you may have to check your router.
Solution #2: Perform A Soft Reset
Performing a soft reset on your router will not erase any settings, passwords, or usernames. It simply means, disconnecting and re-connecting the router. Just follow these steps, and you will be good to go.
- The first thing you need to do is cut off the power supply to your router. Unplug the router and turn it off.
- Now give it 5-10 minutes, and then proceed to plug in the router and turn it on.
- If there’s an issue, it will cause the router to show yellow light. But if the gateway is ready, then proceed with the next step.
- After plugging in the router, establish a connection with the gateway.
- Now wait and see if the yellow light is showing. If the yellow light disappears, it means the router is connected to the gateway.
Note: Plug in the router only after the FIOS network is up and running. It may take some time for the router to fully connect to the network.
Solution #3: Check Verizon’s ONT
For those unversed, ONT is the box that is needed to route the service to your location. The ONT box is usually located outside the house, or in the basement. Checking the ONT box can help you gain more information about the router and why it’s showing yellow light.
If you know networking devices, you can consider hard resetting the ONT. All you need to do is unplug it from the power source or press the reset button.
Wait for a few minutes, before plugging it back into the power source. After that check if all the LED lights on your router are green.
In case, the ONT box is not easily accessible, it’s better to contact a Verizon technician to do the needful. If the issue was caused because of the ONT, then hard resetting it should fix the problem.
Solution #4: Check The Cables For Damage Or Loose Connection
Sometimes the Verizon router’s yellow light problem is caused by the network cables. If the cables are loosely connected or damaged, it can lead to connection problems.
Before trying any complex solution, it’s better to check the cables for loose connections or damage. Make sure that the cables are firmly connected.
In case, you notice signs of damage, it would be wise to replace the old cables with new ones. In this case, you may need professional assistance.
Solution #5: Perform A Hard Reset
Hard resetting your router is a more advanced solution. It can fix a variety of issues, including the router showing yellow light. However, it is important to note that performing a hard reset will erase all data, including username, password, and network settings. It will return the router to its factory state.
To hard reset your Verizon router, you will need a small pin or paper clip. Use it to long press the tiny button that is located at the back of your router. Pressing it down for 15 seconds will do the work.
After releasing the button, wait for some time, before reconnecting to the network. Once the connection is established, the yellow light should disappear.
However, if the yellow light is still there, it is indicative of a more serious issue. In this case, move to the next solution or contact Verizon customer support.
Solution #6: Make Sure The Router Is Not Heated
When you use a router for too long, it’s natural for it to get overheated. If this is what is happening with your Verizon router, you should give it a break for some time. Switch off the router and let it rest for an hour or so.
Even the most expensive router can have heating issues when used without a break. When this happens, it may slow down the internet connection or stop working.
Overheating can also occur due to blocked vents. So make sure that there’s no dirt or debris stuck in the router’s vents. If needed, clean it with a dry cloth. Also, make sure not to place your router in a closed space like a shelf or cupboard.
If the yellow light doesn’t disappear even after cleaning the vents, you should consider changing the location of the router. Place it somewhere in the open where there are no walls or electric devices to block the signals. But don’t keep it near a window as it may get exposed to direct sunlight, which may again give rise to heating issues.
Solution #7: Repair The Router With Extender
The Verizon router showing yellow light could also happen if the router is stuck in pairing mode. You need to make sure that your router and Wi-Fi extender are properly connected. If not, then repair them again. Here are the steps you need to follow.
- Long press the buttons on your extender and router for about 5-7 seconds.
- This action will put the routers in the pairing mode.
- Once the devices are successfully paired, you will see the LED light on your router turn blue. This means you have internet access.
Solution #8: Install The Latest Firmware Update
If you have been using outdated firmware, it could lead to connection issues for the Verizon router. This could be one of the possible reasons behind the yellow light. To check for the latest update, follow these steps.
- Access your router’s web page.
- Go to the System Settings and check if there are any new updates.
- If you find one, then install it.
- After the installation process, restart your router.
- This should solve the yellow light issue.
Solution #9: Check If The Router Is Overloaded
If your router is handling more bandwidth than it actually can, then it can lead to a weak internet connection. So you need to make sure that your router is not overloaded. Here are some tips to follow.
- Disconnect the devices that you are not using.
- Limit the number of devices that are connected to the router.
- Restart your router.
- If you have less bandwidth and more devices, you should consider updating your Verizon internet plan.
Solution #10: Contact Verizon Customer Support
If none of the above methods work, the only logical solution left is to contact Verizon customer support.
Once you reach out to them, they will connect you with a technician who will try to solve the issue over the phone. If that’s not possible, they will send someone to your home to take a look at the router.
In some cases, they might replace the old router with a new one.
Final Words on Verizon Router Yellow Light
Verizon router blinking yellow light is a common issue. Although there’s nothing to worry about, it can be an annoying issue, especially if you have some important work to do. By following the steps mentioned in this post, you should be able to resolve the problem. If you are facing this issue frequently, consider getting a new router.
Verizon Router Yellow Light FAQs
Q1. What does the yellow light on a Verizon router mean?
Ans: Verizon router showing yellow light means there’s some issue with the service.
Q2. What to do if there’s a service outage in my area?
Ans: In the event of a service outage, the only thing you can do is wait until the service is restored. This is something that is not under your control.
Q3. How to prevent my Verizon router from getting overloaded?
Ans: To prevent your Verizon router from getting overloaded, you should connect fewer devices or upgrade your Verizon plan.
Q4. What is the ideal location to place a Verizon router?
Ans: Place your Verizon router at the center of your house, and away from any obstructions.
Q5. When to replace my Verizon router?
Ans: If your Verizon router is having frequent connection issues, it’s better to replace it.
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Hi, I am James Burns a skilled and experienced network engineer with a passion for optimizing digital connectivity. With a wealth of expertise in designing and managing intricate network infrastructures, I excel in enhancing performance and security. I hold a distinguished record of delivering top-notch results in various Network courses, including the Juniper Networks Certified Associate (JNCIA) certification, demonstrating my commitment to continuous learning and professional growth. My dedication to staying at the forefront of emerging technologies makes me an invaluable asset in ensuring seamless and reliable network operations. Whether troubleshooting complex issues or implementing innovative solutions, I am dedicated to creating robust and efficient network environments for businesses and individuals alike.